Terms & Conditions
Article 1 - Identity of the entrepreneur
Store en Headoffice webshop:
Burned Sports 's-Hertogenbosch
Telephone number: +31 (0) 73-6899454
Email address: [email protected]
Chamber of Commerce: 82180407
Flowdetail Europe B.V.
5283 WV Boxtel
(Chamber of commerce adress not for customers)
Article 2 - Purchase agreement
A purchase agreement is established after placing the order in our online store. For confirmation we send the customer an e-mail with all order / address details, as the customer has entered. You will also receive a standard invoice after payment of the order. Errors and mistakes are entirely at the risk and expense of the buyer. If you wish to cancel the order, we request that you send us an email within one working day. If you cancel too late and the order is being processed, we will charge 5% administration costs (minimum 5 euros).
Article 3 - Prices
The prices stated by us are in Euros, including VAT, but excluding shipping costs. All prices are subject to price changes. Changed prices do not affect current orders.
Article 4 - Payment method directly
You pay for your order immediately after placing via Ideal and / or your bank. This amount includes VAT and shipping costs. The total amount can be found in the shopping cart at checkout / secure order. If you pay by credit card, the total amount (including shipping costs) will be written directly from your credit card. The total amount can be found in the shopping cart at checkout / secure order.
Article 5 - Payment method afterwards
The amounts owed by the consumer must be paid within 14 days after the cooling-off period specified in Article 8, paragraph 1.
The consumer has the obligation to immediately inform Burned Basketball B.V of inaccuracies in payment data provided or specified. to report.
If the consumer does not meet his payment obligation (s) in time, this is, after he has been burned by Burned Basketball B.V. has been pointed to the late payment and the trader has granted the consumer a period of 14 days to still meet his payment obligations, after the payment has not been made within this 14-day period, the statutory interest is owed on the outstanding amount and the entrepreneur is entitled to charge the extrajudicial collection costs incurred by him. These collection costs amount to a maximum of: 15% on outstanding amounts up to € 2,500; 10% over the following € 2,500 and 5% over the following € 5,000 with a minimum of € 40.
Article 6 - Shipping method and costs
Orders are shipped with PostNL or DHL. This usually delivers within one or two business days. Shipments are always for the account and risk of the seller. The choice of shipping method and packaging is up to us. The time of legal delivery is the time at which the goods are delivered to you or a third party designated by you. If the postman does not meet you at home, he or she will leave a pick-up slip with you. You can then collect the package and a valid proof of identity at the post office. The package will then remain at the post office or DHL service point for 3 weeks before it is sent back to us. If we have to send the package to you again in such a situation, we will again charge the shipping and packaging costs listed below. We also offer the option to deliver your order to a different address. You can indicate this when entering your address details.
Article 7 - Delivery time
The delivery times are indicated per product in the webshop. However, the delivery time is highly dependent on the type of item. With our assortment of as many different combinations of sizes and colors as possible, we cannot escape the fact that sometimes items are temporarily unavailable, which causes the order to be delayed. You can always view the status of your order by entering your order number and the specified e-mail address. If you want certainty or clarity in advance about the delivery time of an item, please call our customer service on 073-690-7857. If an item appears to be unavailable, we will contact you. Always ensure that your e-mail address and telephone number are entered correctly and that you regularly view them.
Article 8 - Right of withdrawal
The consumer can terminate an agreement regarding the purchase of a product during a cooling-off period of 14 days without giving reasons. Burned Basketball may ask the consumer about the reason for withdrawal, but not oblige him to state his reason (s).
The cooling-off period referred to in paragraph 1 starts on the day after the consumer, or a third party designated by the consumer in advance, who is not the carrier, has received the product, or:
if the consumer has ordered several products in the same order: the day on which the consumer, or a third party designated by him, the last product
“In order to offer you Klarna's payment methods, we can pass on your contact and order details to Klarna during the checkout process, so that Klarna can assess whether you are eligible for Klarna's payment methods and can tailor these payment methods for you. to make. Your personal data will be processed in accordance with Klarna's privacy statement.”
Bekijk je account
Check uw orders of bekijk wat u vorige keer had besteld
Voor alle andere vragen, of komt u er niet uit?
We zijn tijdens openingstijden telefonisch bereikbaar voor uw vragen.
Binnen 24 uur antwoord
Volg ons op sociale media
5211 ME, 's-Hertogenbosch
Nederland View on Google Maps
BTW Nummer: NL862367475B01
Meer dan 10 jaar ervaring