Orders & Deliveries
Mijn maat staat er niet bij in de webshop, kan ik het product toch nog krijgen?
If your size is no longer listed, you can always contact us at +31 (0)73-6899454. The Burned Sport team will then immediately find out whether the product is still available for you.
When can I expect my order to be delivered to my home?
Orders that are fully in stock will be packed on the day of the order. If you placed your order before 3pm, it will be delivered to your home by our courier service the next working day (or Saturday).
I have ordered multiple products with different delivery times, when can I expect my order to arrive at my home?
If you order products with different delivery times, your entire order will be delivered based on the product with the longest delivery time. It is also possible to have part of your order shipped earlier if the difference in delivery time between the products is more than 7 days. Please contact the Burned Sports team on +31 (0)73-6899454 or send an email to klantenservice@burnedsports.com.
I have received a wrong item. What now?
If you receive an item you didn't order, there's probably a mistake made by us. Very annoying, but we will solve it for you! If you return the product to us, we will reimburse the shipping costs and send you the correct product.Send an email naarcontact@burnedsports.comen we will send you a shipping label.Please indicate in the return form that you received the wrong product and also which product you are missing.Drop the item off at the DPD drop-off location in its original packaging with the label and remember to fill in the return form.Our team will do the rest!